Frequently Asked questions
Are you open every week?
Yes. We only close on major holidays such as Christmas and New Years.
Can I donate items when you are closed?
No. Donations are only accepted during open hours. Equipment or supplies left at any other time jeopardizes our site lease.
Will you pick up or deliver items?
No. We have no vehicles.
Can I arrange to donate a very large item?
We have a small space and cannot accept large items such as beds, Hoyer lifts, mattresses, lounge chairs, etc. We may have a referral for you.
Will I receive a donation receipt for tax purposes?
Yes. We are an IRS recognized 501(c)3 nonprofit organization and give you a receipt for items you purchased. We cannot document the value of your donation per IRS regulations. If you have more than five items, prepare a list and bring us a copy to attach to the receipt.
Is there paperwork to sign?
You are asked to sign a liability wavier when you receive equipment or supplies from us. You own the equipment, but we ask that you do not sell it. When you no longer need it, please re-donate it for use by others.